Multi-tenant by design
Every customer is a fully isolated tenant. Operators see only the customers they're authorized to view; customers never see each other.
Dealer programMulti-tenant alarm monitoring,
Multi-tenant alarm monitoring,
built for dealers.
Run a professional alarm-monitoring business across all your customers from one dealer console. Alarm.com + UniFi Protect, multi-tenant from the ground up, with billing that rolls up to you.
Self-Monitored: 30 days freeFull platform accessCancel anytime
Dealer essentials
The three things every dealer needs, on day one
Aggregated Stripe billing
Customer subscriptions roll up into one monthly invoice on your dealer Stripe account. End customers don't see a separate Uniguard Pro charge.
View-as-customer workflow
Drop into any customer's portal to troubleshoot, finish onboarding, or run a guided tour — without sharing logins or impersonation hacks.
Inside the dealer console
Everything you need to run a monitoring business
Onboard customers, scope users, audit every action, bill from one Stripe account. The same software stack our central operators use is the one you hand to your customers.
Alarm.com + UniFi Protect under one account
Bring your existing Alarm.com dealer accounts and your UniFi Protect installs to one dealer console. Run pure-Alarm.com customers, pure-UniFi customers, and the hybrid setup side by side.
Scoped users and roles
Dealer admins, dealer ops, customer admins, and customer users — each with their own permission boundary, audited on every action.
Customer onboarding wizard
Walk a new customer through site setup, contact import, sensor pairing, and arm-test in under 15 minutes. No back-and-forth emails.
Per-customer dispatch policy
Each tenant has its own contact tree, escalation rules, and dispatch authorization. One dealer can serve a hardware-store chain and a multi-family residential at the same time.
Dealer-mediated cancellation
Customer cancellation flows through the dealer console by default — your customer asks you to cancel, and you do it. Protects you from customers churning behind your back; can be relaxed per customer if you prefer.
Audit trail you can hand to a customer
Every event, dispatch, and operator action is logged. Send the audit log straight to a customer who needs proof of monitoring activity for an insurance claim or compliance review.
Dealer pricing
Private, volume-tiered dealer rates
Dealers pay below the public customer prices on every UniFi Protect monitoring plan, and your rate improves at volume tiers as your customer base grows. Alarm.com monitoring is quoted by account volume. Everything rolls up into one monthly Stripe invoice on your dealer account.
What your quote covers
- Dealer platform subscription — multi-tenant console, unlimited managed customer tenants, aggregated Stripe billing
- Volume-tiered per-site rates on UniFi Protect Self-Monitored and UniFi Protect Professionally Monitored — below public pricing, deepening as you grow
- UniFi Protect Video Monitoring at dealer rates — Lite, Standard, Plus, and Max tiers sized by monthly event quota, with siren response included (two-way talk-down coming soon)
- Alarm.com central-station monitoring, quoted by account volume
- Access to Alarm.com accounts, scoped dealer roles, view-as-customer workflow, and full per-customer audit trail
Quotes are itemized against the public customer rates so you can see your margin at every volume tier — and your rate steps up automatically as you grow into the next tier.
FAQ
Frequently asked questions
Does Uniguard Pro offer white-label rebranding?
Not today. Customer-facing portals stay on the Uniguard Pro brand. What you get as a dealer is the multi-tenant console, aggregated billing, and the view-as-customer workflow — operational tools, not a private label. We'd rather be upfront about it than promise something we don't actually ship.What does the dealer subscription cost?
Dealer pricing is private and volume-tiered: a flat monthly dealer-account subscription plus per-site rates below the public customer prices on every UniFi Protect plan — and your discount deepens at volume tiers as your customer base grows. The discount covers plan bases and the video add-on; SMS callouts and alarm events are unlimited, all rolled into one monthly Stripe invoice. Every dealer starts with a free 30-day trial after a short discovery call; tell us how many customer sites you'd bring and we'll send your numbers.What does Alarm.com monitoring cost through Uniguard Pro?
Alarm.com monitoring is priced by account volume, so there's no flat published rate yet — pricing is agreed per dealer. Get in touch with the number of Alarm.com accounts you'd bring over and we'll quote you.I'm already an Alarm.com dealer — what do I need to change?
Nothing on the panel side. Inside your Alarm.com dealer portal you switch the monitoring station to Uniguard Pro on the accounts you want us to monitor. Signals start routing to our operators immediately. Add UniFi Protect on top for video — same dealer console, same monthly invoice.Do I have to use my own operator staff?
No. Uniguard Pro runs its own team of trained monitoring agents 24/7 across Canada and the US. Dealers who already run their own monitoring centre can use our software in operator-only mode and keep dispatch in-house — talk to us about the setup.What happens to my customers if I leave the platform?
You own your customer list. If you decide to leave, we'll export your tenant data and walk you through migrating panels and cameras to another monitoring station. We don't hold customers hostage.
Build your monitoring business on Uniguard Pro
Start with a short discovery call. Once we approve your dealer account you get a free 30-day trial of the dealer console, no card needed, then $90 USD/month.