For operators
The same tools we ourselves use to monitor the 24/7 floor — live queue, severity, mapped sites, structured workflow.
AboutBuilt by the people who
Built by the people who
run the operator floor.
Uniguard Pro is the alarm-monitoring platform we wished our own customers had — cloud-native, multi-tenant, dealer-aware, with the operator console available to everyone instead of trapped behind a central-station firewall.
Self-Monitored: 30 days freeFull platform accessCancel anytime
Why we built it
The industry shipped 1995-grade tools
The professional alarm-monitoring industry runs on software that hasn’t fundamentally changed since the era of DOS. Central stations bolt receivers onto on-premise servers, route signals through proprietary middleware, and hand dealers a clipboard-style interface to manage their customers. The end customer barely sees the system at all.
Meanwhile, Ubiquiti put pro-grade cameras and sensors in the hands of small commercial installers, and a generation of dealers grew up assuming they’d be able to wire those into the same kind of cloud-native software they use for everything else in their business.
They couldn’t. So we built it.
What we do differently
A platform that respects every tier
For dealers
A real multi-tenant platform with aggregated billing, scoped users, and a view-as-customer mode that doesn't break ownership.
For customers
A portal you can actually log into. See your sites, your contacts, your event history, your audit log — without calling a dispatcher.
Where we are
Serving Canada and the United States
Our team of trained alarm monitoring agents covers both countries 24/7. Verified incidents are dispatched directly to local emergency services — no third-party transfer, no “please hold while we connect you” — so an incident reaches the right responder fast.
If you’re outside that coverage area, talk to us anyway. We’re honest about where we are and where we’re going, and we’d rather tell you it’s not a fit today than promise something we can’t deliver.
See what cloud-native alarm monitoring feels like
Try Self-Monitored free for 30 days or get in touch — we'll show you the operator console our own team uses.