Trained agents, 24/7
A real person verifies your alarms and reviews flagged camera events — across Canada and the US, around the clock. Not just an app notification.
Monitoring for UniFi ProtectProfessional monitoring for
Professional monitoring for
UniFi Protect.UniFi Protect.
You built your security with UniFi Protect. Uniguard Pro adds the trained humans — 24/7 monitoring agents who verify your alarm events and dispatch emergency services on your behalf. Live operator video monitoring is now in beta. No alarm panel, no installer, no long-term contract.
Self-Monitored: 30 days freeFull platform accessCancel anytime
Monitoring for UniFi Protect
Two ways we watch your UniFi Protect system
UniFi Protect Dispatch is available today; Video Monitoring is open in beta. Both flow to the same trained operators, the same dispatch workflow, and your own customer portal.
UniFi Protect Dispatch
Professional alarm response for your UniFi Protect Alarm Manager. When an alarm fires, our trained agents verify it and dispatch emergency services.
Learn moreUniFi Protect Video Monitoring
Live operator review of your UniFi Protect camera events. If something looks suspicious, an operator raises the alarm, calls your contacts, or dispatches. Works through your UniFi console, with nothing to install.
Learn moreWhy Uniguard Pro
Real humans watching — not just another app
The same software our own 24/7 monitoring floor runs, pointed at the cameras you already own.
DIY-friendly, no contract
Connect the UniFi Protect you already own in minutes. Self-serve setup, 30 days free on Self-Monitored, cancel any time — no installer, no panel, no lock-in.
Your portal, your history
Log in any time for your sites, contacts, event history, and a full audit log — without calling a dispatcher.
30 days free on Self-Monitored
Try Self-Monitored free for 30 days
New accounts get the Self-Monitored plan free for 30 days — cancel any time before day 30 and you pay $0. Pro monitoring bills at checkout, with trained agents on your alarms from day one.
- Every feature from day one — operator-grade monitoring, no limits
- Self-Monitored: $0 today, nothing charged for 30 days
- Pro monitoring: billed at checkout, live agent dispatch from day one
Get started freeSelf-Monitored: 30 days free · Pro: billed at checkout
For alarm companies
Run a monitoring business?
Uniguard Pro is also a full multi-tenant platform for alarm dealers. Bring your Alarm.com accounts and customers to our central station and dealer console — Alarm.com monitoring is available to dealers, not direct consumers.
Alarm.com central station
Switch your Alarm.com dealer accounts to our central station — panel signals route straight to our trained agents over SIA DC-09.
Learn moreDealer program
Multi-tenant console, aggregated Stripe billing, view-as-customer, and a full audit trail — everything to run a monitoring business at scale.
Learn moreFAQ
Frequently asked questions
What do I need to use Uniguard Pro?
A UniFi Protect console (UDM Pro/SE, UNVR, or Cloud Key G2+) with cameras — the setup you likely already have — and access to the UniFi account that owns it (if your installer set it up, they can transfer it to you or create the key for you). Most people finish setup in 30 to 45 minutes; no alarm panel and no professional install. Subscribe to UniFi Protect Dispatch, Video Monitoring, or both.Do you watch my cameras 24/7?
We don't stare at a live feed — no one can usefully do that for hours. Your UniFi cameras run on-device AI on the events that matter, and trained Uniguard Pro operators review the flagged events in real time, then escalate if something's wrong. You get constant attention without the constant staring.How fast does an operator respond?
Flagged camera events and alarm fires land in front of an operator within seconds, with the snapshot and your site context already attached. If the operator escalates, your first emergency contact is typically being called within a minute.How does billing work?
You pay Uniguard Pro through Stripe. New accounts get the Self-Monitored plan free for 30 days — a card on file is required to start, and you can cancel any time before day 30 to avoid being charged. Professional monitoring bills at checkout, with live agent dispatch active from day one.I run an alarm company — can I use Uniguard Pro?
Yes. Beyond direct customers, Uniguard Pro is a full multi-tenant platform for alarm dealers — including an Alarm.com central station and aggregated billing where your customers roll up to one invoice. See the dealer program for the full breakdown.Where does Uniguard Pro operate?
Our trained monitoring agents cover Canada and the United States 24/7. Outside that area? Get in touch — we'll tell you honestly what's possible for your region.
Get started in minutes
Connect the UniFi Protect you already own and put trained agents on your cameras in minutes. Self-Monitored is free for 30 days; Pro monitoring bills at checkout.